Privacy policy

Nuranza runs two shops — Putulghor and Kiddletown — from one account. This policy explains what we collect when you browse or order, how we use it, and the choices you have. We never sell your personal information.

• Account details — name, phone number, email and password (stored hashed).
• Delivery details — addresses and delivery notes you save.
• Order history — items, amounts, payment method and delivery status.
• Device data — browser type, pages visited and approximate location from your IP address.

We don't store full card numbers or bKash/Nagad PINs. Payments are handled by licensed gateways.

• To confirm, deliver and support your orders.
• To send order updates by SMS and email.
• To prevent fraud, especially on cash-on-delivery orders.
• To send offers — only if you opt in, and you can unsubscribe anytime.

We share only what's needed to get your order to you:

• Courier partners receive your name, phone and delivery address.
• Payment gateways receive the amount and a transaction reference.
• SMS and email providers receive your contact details to send notifications.

We use essential cookies to keep your bag and login working, and optional analytics cookies to understand which pages help people shop. You can clear cookies in your browser at any time; your bag may be emptied if you do.

You can view and edit your details in your account, or ask us to:

• send you a copy of the data we hold about you,
• correct anything that's wrong,
• delete your account and personal data (we keep invoices as required by law).

Write to [email protected] or use our contact form.

Order and invoice records are kept for six years for tax purposes. Inactive accounts are deleted after three years, with an email reminder first.

If we make a meaningful change we'll email account holders and update the date at the top of this page.